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Design process

After analyzing the interview data, we constructed a conceptual map to illustrate several key features our design should contain. We also created 3 patient personas and 1 therapist persona to represent the key users of our system. Using these personas as guides, we constructed scenarios to refine the workflow and analyze how users would engage with the system.

Liam
(primary patient persona): 

 

He is an ambitious, young business executive. He lives an active life and is an avid outdoorsman. Liam experienced a serious hand injury while rock climbing and is unhappy with the unexpected setback.    

Tony
(patient): 

 

He is a middle-aged basketball coach who knows that sports may lead to injury, and is very motivated to recover fully.  

Kathleen (patient): 

 

She is an active, social college student who is slowly healing from surgery. Kathleen is impatient and wants to recover as quickly as possible.  

Jenny (therapist):

 

She is a young occupational therapist in the beginning of her career. Jenny loves helping people and working directly with patients. 

 

 

Using these personas as guides, we constructed scenarios to refine the workflow and analyze how users would engage with the system. Our primary scenario guided us towards a clear understanding of how a user might perform rehabilitation exercises and share meaningful information with a therapist. We created our design with our personas in mind to provide a more meaningful way for users to view and share their body data, gain self-awareness about their progress, and successfully complete rehabilitation.    



We followed an iterative process of brainstorming, developing user flows, storyboarding, site-mapping, wireframing, and prototyping - including sketches, medium-fidelity and high-fidelity prototypes. We collected feedback from potential users along the way to help refine our design ideas. This feedback helped us refine our design by illustrating what worked well and what needed to be adjusted to provide the most impactful solution.

Scenario1

 

The system is officially used by therapy center. Both therapist and patient has account in this system. Therapist will send email (or other method) with system link to patient, and when patient click the link, he can automatically connect with that therapist in the system and share his progress data to that therapist.



1. Liam meets his doctor after his hand injury surgeon, and his doctor refers him to a therapist for physical therapy.

 

2. Liam meets his therapist. His therapist measures his injury level by some hand testing method (making Liam’s hand into certain position and measure how stretch his hand can did). The therapist makes a decision that Liam needs to have exercise including finger movement, grasp, and wrist rotation. He asks Liam to do exercises three times a day and estimates how much his progress could be in two weeks.

 

3. Liam’s therapist has access to our system and connect with Liam. Then the therapist enter the exercise plan into the webapp and send an invitation email to Liam in the system. Therapist will share data of Liam’s profile (including Liam’s exercise plan, estimated progress in two week, final goal) in the system. After Liam goes back and starts exercise at home, as therapist shared the data with this system, the system has already set up an account and exercise plan for Liam.

 

 

Screen View

Screen (Therapist):

1. Therapist creates a new patient profile. (Also can be done by patient) in patient list

2. Therapist assigns particular exercises to patient with estimated therapy time, frequency, and estimated next meeting time.

3. Therapist complete profile and send invitation to patient’s email

 

 

Scenario2

Now Liam has been set up the in-home/portable system and is ready to begin! Liam takes time out of his day (at home - or in an empty conference room at his work if he’s too busy) to perform the necessary exercises using the motion capture device and the web app

 

Every time during the exercise and after the exercise, he can see some visualized feedback of his performance such as how much progress he made, estimated time for finishing exercising in this progress…..

 

Screen View

Screen (Patient):

1. Patient clicks one exercise and starts to exercise (our system can automatically recording correct gesture, so no start and finish button needed)

2. First, he saw the instruction in the video, with detail of gesture instruction and estimated frequency and therapy time….

3. Second, when he begins exercise, our system records his speed, movement time and compared with recommended speed….

4. The system encourages him to speed up a little bit (TBD)

5. After he completes one task, system reminds him to move on to another task

6. He finishes his daily tasks, and our system gives him tips for improvement and his progress

 

 

Scenario3

After practicing diligently for a couple weeks, Liam has reached his first goal/checkpoint! Our system will send notification to his therapist and approval/checkmark from his therapist so his therapist can verify if Liam can continue new plan.

 

7. Liam’s therapist, during a mid-afternoon coffee break, checks on his patients and goes over those who have reached checkpoints. He sees a new progress notification from Liam, and he goes over Liam’s data. Everything looks good, so he made a new next-two-week plan for Liam and assigned him new tasks to move forward.

 

8. Liam sees that his therapist has approved his goal/checkpoint, and he can now progress to the next set of exercises/tasks. Pumped up about this progress, Liam continues exercising.

 

Screen View (Provided by Luxi)

Screen (Patient):

1. Our system detects that patient has reached first checkpoint. Our system displays his progress(timeline?) and explains what he can reaches in normal life based on his current progress.

2. Our system displays estimated money (insurance balance) he saved based on his current progress. (TBD)

3. Our system asks patient to do a extra testing (TBD)

4. Our system notifies patients that system has sent notification to his therapist of patient’s progress and requests permission to move on to next exercises.

 

 

 

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